PAN Network

HelpDesk
PAN

All about the Pet Alliance Network

HelpDesk

The petDESK program ensures the right connexions with all our affiliates via the petairport platform.

petDESK: Streamlining Air Travel for Pets & Passengers

We have developped a centralized solution for our affiliates to:

* Helping affiliates inter-connect
* Increase your visibility
* Provide dedicated assistance for affiliates
* Consolidate all pet-related processes into one efficient system


<b>Affiliate Helpdesk</b>

The Pet Alliance Network's Helpdesk is a cornerstone of our commitment to affiliate success, acting as a vital hub for seamless interconnection within the professional pet care ecosystem.

Our dedicated support team assists affiliates not only with technical issues but also, crucially, with navigating and leveraging our extensive network of services and professional contacts. This includes facilitating introductions to specialists, streamlining access to shared resources, and providing guidance on best practices for collaborative ventures, ultimately empowering our affiliates to expand their reach and enhance the services they offer.

The NETWORK: A single platform

One single platform to work from

The transportation of Live Animals (AVI) is a critical and highly sensitive operation within the airport ecosystem, demanding specialized care, strict compliance, and flawless coordination. Implementing a Single Operational System—a unified, digital platform—is the definitive path to achieving best-in-class, humane, and efficient AVI handling at your airport.

"A dedicated, integrated network for Live Pet handling offers unparalleled advantages over fragmented, manual, or multi-based processes"